Marketing Associate (Summer Internship)

Job Title: Marketing Associate (Summer Internship)

Reports to: Senior Director of Marketing, Quad Learning

About Quad Learning

Quad Learning, Inc. (QL) is a venture-backed startup with a mission to partner with leading higher education institutions to build global citizens. The company provides international strategic enrollment management services which includes recruiting and student support services.

QL has been featured in TechCrunch, Inside Higher Ed, Venture Beat, the Washington Post, and more. We are an energetic, driven, student-focused, and passionate group.

About the Role:

The Marketing Associate supports the marketing department in the marketing of our American Honors and American Success programs, as well as in support of our recent partnership with the University of Arizona.  Contributions will include the development of marketing and sales collaterals in digital and print channels, content/creative development, and campaign support  to help support our international and domestic recruiting efforts.

Essential Responsibilities and Duties:

Under the direction of Senior Director of Marketing and student experience staff, the Marketing Associate will:

  • Assist in content marketing efforts through research, outreach, and development of new content items for domestic and international stakeholders.

  • Collaborate with marketing, recruiting, program, and sales teams to develop and deploy marketing collaterals in digital and print channels.

  • Update and manage existing website content for student stories, PR/media news, profiles, events, and program information.

  • Create content for paid social campaigns to raise awareness and help domestic recruiting efforts

  • Build and monitor community engagement on Facebook across our country pages (Taiwan, Vietnam, Indonesia, etc.)

What You’ll Get From Us

  • The opportunity to contribute to the company’s international value proposition

  • An independent, fast-paced, and stimulating work environment

  • The opportunity to work across a variety of departments, including marketing, sales, and student services

  • Professional development and mentoring opportunities in the DC edtech ecosystem

  • This is a for-credit internship experience for a marketing major at the MBA level, advanced undergraduate students will also be considered.

Qualifications

Education and Experience:  Rising senior or MBA students with solid marketing and/or writing experience.

Language Skills:  This position requires the ability to read, write, analyze and interpret complex instructions, and/or technical documents.  This position also requires the ability to respond effectively to stakeholders, employees and management and handle sensitive and/or confidential communications.  This position also requires an entrepreneurial mindset and a knack for turning program features into marketing value propositions for domestic and international markets.

Technical Skills:  Advanced computer skills including MS Powerpoint, MS Excel and Adobe InDesign suite required.

Compensation

This is a for-credit internship opportunity.

To Apply:

Send your resume to jobs@americanhonors.org and brief cover letter with the subject line “Marketing Intern”

Senior Manager or Director of International Marketing

About Quad Learning

Quad Learning, Inc. (QL) is a venture-backed startup with a mission to partner with leading higher education institutions to build global citizens. The company provides international strategic enrollment management services which includes recruiting and student support services.

QL has been featured in TechCrunch, Inside Higher Ed, Venture Beat, the Washington Post, and more. We are an energetic, driven, student-focused, and passionate group.

Job Purpose

The Senior Manager or Director of Marketing is responsible for driving marketing strategies and tactics to support both International (80%) and Domestic Student Recruitment (20%). The Senior Manager or Director of Marketing is responsible for working closely with our in-country Recruiting staff, our Field staff in the U.S., and the Marketing/Outreach teams at our Partner Schools.

Essential Duties and Responsibilities

  • Develop comprehensive agent recruitment, education & support tools
  • Support the recruitment and activation of agents across multiple geographies through the development of collateral and training tools,
    • Develop materials and online tools/content to communicate and differentiate our various programs and schools/partners

    • Develop and implement agent engagement strategies such as newsletters, promotional support campaigns, etc.

 

  • Increase in-country awareness of our student service offerings across all constituents (primary parents and students but also the agent market and other key influencers)

    • Develop key brand assets including end-user collateral and local websites

    • Create content for content marketing and social media, and implement across key channels

    • Assist in country staff with marketing plan and marketing execution

    • Provide in-country event support through email campaigns, social media, and other channels

  • Interface and develop relationships with the Marketing and Outreach teams at our partners
  • Support the recruitment of Domestic students through assisting in the planning and execution of local events (i.e. Info Sessions), updating our collateral, and handling our organic social media.

Skills & Experience

  • 5 to 10 years work experience in Marketing with some experience in Higher Education

  • (Preferably) experience with a US or International Pathway or ESL provider, or higher ed institution involved in the recruitment of international students

  • Experience working centrally to support the varying needs of multiple regions/geographies or Field units, tailoring strategies and tactics accordingly.

  • Highly driven and self-motivated individual

  • Exceptional interpersonal, verbal and written skills.

  • Strong team player

  • Strong proficiency in Microsoft Office Suite and analytical skills

  • Strong collaboration skills across multiple departments

  • Position is based in Washington, DC.

What You’ll Get From Us

  • The opportunity to help shape the company’s international marketing efforts
  • An independent, fast-paced, and stimulating work environment

  • The opportunity to work closely with a number of cross functional areas within the organization

  • Competitive wages

  • Professional development


Qualifications

Education and Experience:  Bachelor’s Degree required.  5-10-years of business experience, preferably in higher education.  Ideal experience would include experience with pathway providers or other organizations that works closely with international students or in higher education

Language Skills:  This position requires the ability to read, write, analyze and interpret complex instructions, correspondence, legal documents, financial reports and/or technical documents.  This position also requires the ability to respond effectively to clients, employees and management and handle sensitive and/or confidential communications.  This position requires a high level of skill in both oral and written communication and the ability to effectively present ideas and information.

Travel:   Some international travel is required.  Travel estimate approx 25%.


*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties as requested by his or her manager(s).  This description is subject to review and modification at any time without notification.

Program Director- Washington State

Reports to: Regional Director
Location: Serves one college campus in Tacoma and one in Spokane


About Quad Learning

Quad Learning, Inc. (QL) is a venture-backed startup with a mission to partner with leading higher education institutions to build global citizens. The company provides international strategic enrollment management services which includes recruiting and student support services.

QL has been featured in TechCrunch, Inside Higher Ed, Venture Beat, the Washington Post, and more. We are an energetic, driven, student-focused, and passionate group.


Job purpose

At a high-level, the Program Director’s job is to collaborate with our community college partners to run 1) a best-in-class honors program and 2) an international student support program (Spokane only).

The Program Director for Quad Learning (QL) is responsible for the development and growth of the American Honors program at our two Pierce College locations and our two Spokane Community College locations. The Program Director is responsible for achieving target outcomes around student growth, retention, graduation and transfer and managing client relations with our partners. As such, he or she needs to be a relationship builder, a do-er, a project manager, a communicator, a manager, and an opportunity-seizer as the situation requires.

The Program Director will also oversee the logistics and expansion of an international student support program called American Success at the Spokane campus only. 

He/she will be responsible for directly overseeing a team of 7-10 staff members, including: an Associate Program Director, Student Advisors, and Field Marketers.


Scope of Responsibilities

American Honors:

  • Grow the number of domestic students joining the American Honors program, especially focused on attracting a diverse community of students, representing the make-up of the community;

  • Creating an environment that is conducive to attracting international students to the partner community colleges and programs through forging strong relationships with the schools;

  • Providing support and an engaging program offering to domestic and international students participating in the program, and increasing the number and percentage of students successfully completing American Honors and transferring to a four-year college or university

  • Build strong relationships and collaborate with key community college personnel to create and implement processes and systems to efficiently and effectively scale American Honors

  • Communicate program, product, and process needs to HQ and work with them to develop and deliver solutions, e.g., work with QL’s marketing team to provide college and region-specific context and to initiate local marketing campaigns, etc.

  • Drive program improvement by facilitating feedback from students, faculty, administration, and community partners

  • Represent Quad Learning at local events and with local PR

  • In conjunction with national HQ, oversee local field marketing efforts and oversee implementation of the AH Student Services model

Non-honors International Student Support:

  • Strategy and vision for the development for an non-honors international support program, including goals, timeline, process and structures for implementation beyond initial launch

  • Collaborate closely with local IELP program

The right person for this job will:

  • Believe in what we are trying to build—a low-cost pathway to a top four-year degree for both domestic and international students
  • Think and act like an owner—be proactive, strategic, collaborative and able to exert influence to build the American Honors program

  • Act strategically—re-prioritize work on the fly, address unanticipated challenges, and take advantage of opportunities

  • Communicate proactively—effectively communicate and coordinate with a large number of colleagues and stakeholders spread out over disparate locations

  • Build relationships—cultivate internal and external constituencies and build long-term relationships to achieve goals

  • Be a leader--motivate, inspire and manage the regional team
     

What you can expect from us:

  • The opportunity to transform student lives by running a best-in-class honors program

  • A chance to join a well-funded, mission-driven start-up

  • The opportunity to shape a young company and work across a variety of initiatives

  • A great management team with decades of experience in leading education and tech companies

  • Competitive salary and endless opportunities for growth and promotion


Qualifications

  • BA or BS degree required, master’s degree preferred

  • 5+ years of experience preferred

  • Excel and analytical skills needed to make data-based decisions

  • Familiarity with Google Suite

To apply, please send cover letter and resume to jobs@americanhonors.com.

International Student Services Manager (ISSM)

Reports to: VP of Student Experience

About Quad Learning

Quad Learning, Inc. (QL) is a venture-backed startup with a mission to partner with leading higher education institutions to build global citizens. The company provides international strategic enrollment management services which includes recruiting and student support services.

QL has been featured in TechCrunch, Inside Higher Ed, Venture Beat, the Washington Post, and more. We are an energetic, driven, student-focused, and passionate group.

Job Purpose

The International Student Services Manager (ISSM) role is responsible for driving initiatives core to the company successfully serving international students at each of its US-based campuses through operational, logistical and student support.  The ISSM has responsibility for working with the VP for Student Experience, Program Directors, Honors Advisors, and the International team to ensure international students are supported and that the organization achieves its international retention and student satisfaction goals.

Essential Duties and Responsibilities

Operations, Logistics & Stakeholder Engagement

  • Responsibility for development, implementation of international student support logistics/operations including housing, arrival services, ground transportation, etc…
  • Partner with colleges and internal teams to assess and develop operations / logistical solutions in all areas
  • Interface with third-party service providers of services, such as housing organizations, as needed in order to evaluate options for increasing services offered at select network colleges
  • Implement the above using industry best practices
  • Engage network college stakeholders to evaluate current international student operations programs, resources currently made available to students, and understand existing service levels;
  • Continually advocate for key operational adaptations/improvements to be made at network colleges that will improve support, retention and success of international students
  • Create and implement systems and processes that will allow for logistics/operational offering to be implemented across expanding network of colleges through a central point of contact.

International Student Program Development and Student Support

  • Effectively implement (with appropriate team members) student services tools, tracking systems, and reports to monitor student progress (academics, transfer, and other key milestones) and record advisor-student interaction
  • Support international student success (retention, satisfaction) through communicating progress and through working with Program Directors, Associate Director of Student Support, and Student Advisors;
  • Develop international student support programming (e.g. orientation, support services, engaging programming), in coordination with Director of Student Experience to support student engagement and success
  • Interface with internal teams including International, marketing, admissions, and others to ensure evolving international student service offerings and solutions are communicated to students in an effective manner         
  • Provide a working knowledge of college curricula, programming, and policies; student financial assistance programs; the transfer process, best-fit universities for various types of international populations, etc.
  • Actively lead and/or support professional development opportunities to educate staff; and collaborate with other American Honors teams, Honors Advisors, and college partners to help American Honors build a best-in-class experience

Strategic Insight and Growth

  • Assess emerging opportunities (i.e. high school completion) presented by international team, evaluate operational requirements, and partner with internal teams to develop implementation plan for new offerings

Skills & Experience

  • 3-7 years work experience with international students preferred, and interfacing with U.S.-based higher education institutions
  • Experience with a US or International Pathway or ESL provider strongly preferred
  • Highly driven and self-motivated individual with the ability to meet and exceed defined targets
  • Strong interest in international student support programming, logistics, operations
  • Commitment to reflecting on practices to making improvements to work over time
  • Exceptional interpersonal, verbal and written skills.
  • Strong proficiency in Microsoft Office Suite and analytical skills
  • Experience scaling organizational solutions across multiple sites
  • Strong collaboration skills across multiple departments
  • Demonstrated results focus and success.
  • Position is based in Washington, DC, but remote candidates may be considered.

What You’ll Get From Us

  • The opportunity to shape the company’s international value proposition and student experience
  • An independent, fast-paced, and stimulating work environment
  • The opportunity to work across a variety of student services and operations areas
  • Competitive wages
  • Professional development

Qualifications

Education and Experience:  Bachelor’s Degree required, Masters preferred.  3-7-years of business experience, preferably in a pathway provider or other organization that works closely with international students

Language Skills:  This position requires the ability to read, write, analyze and interpret complex instructions, correspondence, legal documents, financial reports and/or technical documents.  This position also requires the ability to respond effectively to clients, employees and management and handle sensitive and/or confidential communications.  This position requires a high level of skill in both oral and written communication and the ability to effectively present ideas and information.

Technical Skills:  Advanced computer skills including MS Powerpoint and MS Excel required.

Mathematical Skills:  The position requires the ability to add, subtract, multiply, divide and interpret complex numbers, financial data and reports.  This position requires the ability to apply such concepts to create reports and financial records and present them effectively.

Travel:  30% domestic travel required.  Some international travel may be required.

Apply

Interested candidates should send a resume and cover letter to jobs@americanhonors.com with the subject line "International Student Services Manager (ISSM)". 

 

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*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties as requested by his or her manager(s).  This description is subject to review and modification at any time without notification.

 

Student Services Internship

Job Title: Student Success Internship (Spring 2017 or Summer 2017)
Reports to: The Associate Vice President for Student Experience and the Associate Director of Selection
Team: Student Services & Selections Team
_________________________________________________________________
About Quad Learning

Quad Learning, Inc. (QL) is a venture-backed startup with a mission to partner with leading higher education institutions to build global citizens. The company provides international strategic enrollment management services which includes recruiting and student support services.

QL has been featured in TechCrunch, Inside Higher Ed, Venture Beat, the Washington Post, and more. We are an energetic, driven, student-focused, and passionate group.

Job Purpose

The Student Success Internship supports our Selection Team and Student Services Team in developing criteria for student success for the American Honor (AH) and Academic Success (AS) programs. This will include researching and determining key risk factors for our student population.

  • Apply a holistic mindset when determining risk factors for student success.  

  • Research student applications and student learning journey factors to determine fit factors, retention risks, and formulate programmatic interventions to boost college readiness.

  • Collaborate with admissions and student services teams to ensure smooth transition and orientation programming for domestic and international students across eight campuses.

  • Formulate and optimize process and procedures for AH and AS programs.

  • Research retention best practices domestic and international student populations.  

  • Develop solutions for supporting students who are deemed “high risk”.

Skills and Attributes

Required Skills:

  • 1-3 years of work with college students, ideally in a higher education setting.
  • Demonstrated initiative and self-motivation
  • Highly detail oriented with a healthy sense of caution around handling sensitive student records.
  • Commitment to reflecting on practices to make efficiency improvements
  • Commitment to follow directions with precision when required
  • Ability to collaborate in team-oriented environment
  • Strong organizational skills

Desired Skills:

  • Data reporting and modeling (e.g. Salesforce, excel)
  • Statistical analysis experience (e.g. ANOVAs via SPSS or STATA)

Qualifications

• Bachelor’s degree or equivalent experience required.
• Proficiency with Microsoft Office and Excel.
• Familiarity with Salesforce or other CRM system is preferred.
• Only candidates that will earn college credits for the internship will be considered.

This position is located in Washington, D.C.

How to Apply

If interested, please send a resume and cover letter to mrim.boutla@americanhonors.org with the subject line: "Student Services Internship"